Shipping policy

1. Shipping areas

We ship within Germany as standard. Deliveries to other countries are available upon request.

2. Shipping methods and costs

We offer the following shipping options:

• Standard shipping (DHL): 2–4 working days – 6.90

• Free shipping for orders over €400 (only within Germany)

The exact shipping costs are displayed during checkout.

3. Processing time

Orders are typically processed within 1–2 business days after receipt of payment. No shipping on weekends or holidays.

4. Delivery times

Delivery time is 2–5 business days, depending on the shipping method and destination. Delays may occur during high order volumes or special promotions.

5. Shipment tracking

After shipment, you will receive an email with the tracking number, if available.

6. Shipping to packing stations

Shipping to DHL Packstations is possible. Please provide your postal code and the Packstation address correctly.

7. Undeliverable shipments

If a shipment is returned to us due to incorrect address information or non-collection, we reserve the right to charge the additional shipping costs.

8. Transport damage

Please inspect the goods upon receipt. Please report any obvious transport damage immediately to the delivery person and then to us so we can settle the claim.